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Providence Healthcare
Providence Healthcare

Your Discharge

Before coming to Providence, most rehab patients already have a discharge plan that estimates when they will be able to return home and the kinds of supports they will require. This may be revised during their stay, based on the progress they have made.

You will be advised of your estimated date of discharge on the day you arrive so that you and your family have as much time as possible to prepare. Your healthcare team, in collaboration with you and your family, will determine your actual discharge date. You will be given specific instructions to follow once you leave the Hospital.You may also be given prescriptions for medication and a follow-up appointment time with your doctor and/or other health care professionals.

On the day of your discharge, please make arrangements for a family member or friend to pick you up by 8:00 a.m.

If you are being discharged to a location other than your home, your discharge plan will address the transfer.

Before leaving the Hospital, please go to our Cashier’s Office located at the main entrance to settle any outstanding charges. Patients going home on weekends will receive their bill in the mail if any charges are outstanding.

Preparing to leave

We collaborate with the Community Care Access Centres to help the people we care for return to the community. Together we will complete an assessment to see what services you will need to get you home or get you home to wait for another destination.

If you are ready to be discharged home, it is expected that you will accept the discharge date established by you and your care team. If you are to be discharged to a long-term care home, it is expected that you will accept the first appropriate bed offered. Failing to do so may result in a daily penalty fee for the continued use of your bed. If you have any questions regarding our policies, please speak with your Patient Care Manager or Social Worker. If you have any questions regarding your care, please contact one of your care team members.

Responsibility of patient and family

To help us to help you home as smoothly as possible, we ask that you/your family:

  • Provide the necessary clothing to be worn at time of discharge
  • Pack, remove and transport all personal belongings
  • Be available during the day (morning preferred) to take the patient home
  • Fill prescriptions for medications immediately following discharge and inform your family physician of your medication routines, if there have been any changes during your stay at Providence
  • Make arrangements for the necessary equipment or home modifications as instructed by the healthcare team
  • Be available to receive necessary instruction for you or your family member’s care prior to discharge
  • Inform the patient care unit of any unforeseen circumstances that may delay discharge

Once you are home

You will receive a call from Providence 48 hours after you leave the hospital.

  • Calls are automated
  • You can request a “live” call instead
  • Calls are available in multiple languages
  • You can call us at any time: 416-285-3466
  • You will get more info with your discharge package

Read more about how this works.