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Providence Healthcare
Providence Healthcare

When You Arrive

When you are admitted to Providence Hospital, you will be greeted by one of our Admission, Discharge and Transfer Coordinators who will help you to complete an Admission Agreement. This form is a standard procedure in all hospitals and sets out the terms and conditions of your stay along with important information you need to be aware of.

This is also a good time to let us know:

  • If you want a semi-private or private room
  • If you wish to disclose your religious affiliation to request a chaplain visit (this may also be requested while you are in Hospital using the forms provided at each unit reception desk)
  • Whether you require interpretation services

Upon arrival at Providence, please ensure you have the following documents with you:

  • Private insurance information including the name, address and telephone number of your insurance provider and your policy number. You will need this if your insurance covers charges for any semi-private or private accommodation, prescriptions and other health-related items
  • Substitute Decision-Maker, Power of Attorney or living will documents if available
  • A written list of all of your prescription drugs and medications, including dosages you take. Also a list of any over-the-counter drugs, natural and herbal medicines that you take
  • Your family doctor’s name and address

Please bring the following personal items:

  • Loose, comfortable clothing such as sweat suits and soft-soled shoes or running shoes
  • A comfortable robe, pyjamas or nightgown and slippers. Hospital gowns are provided, but most people prefer to wear their own clothing
  • Personal care products including soap, moisturizing hand and body lotion
  • Dental care supplies including your toothbrush, toothpaste and denture care supplies
  • Hair care products including brush and comb
  • Facial tissue
  • Shaving supplies
  • Lip moisturizer
  • Deodorant
  • Nail clipper and nail file
  • Magazines, books, pens, stationery
  • A small amount of money (not exceeding $20)

If you wish to bring a small portable radio or CD player, please advise the Administrative Assistant on your unit who will arrange to have your small equipment inspected and approved by our Building Services staff to ensure it meets safe electrical standards.

Please do not bring:

  • Valuables such as jewelry, cash in excess of $20 or credit cards
  • Aerosol sprays, including personal hygiene products
  • Alcohol

Please send your valuables home for safekeeping.

  • We advise that you do not keep anything valuable in your room that could be lost, damaged or stolen
  • Providence Healthcare is not responsible for the loss or damage to personal belongings of any patient or visitor
  • Keep eye glasses, mobile phones, dentures and hearing aids with you. Store them in their proper cases
  • Do not keep personal items under your sheets or pillow
  • Do not wrap your personal items in Kleenex or put them on your meal tray
  • If you brought any medication from home, give them to your nurse