Dedication is the word that comes to mind when referring to Jeanne and her 31-year tenure at the Houses of Providence. Jeanne is a registered nurse who has spent her entire career in long-term care. She loves this aspect of nursing and admits that the dynamics of long-term care differ significantly from other aspects of healthcare, given the home-like environment and longer duration of stay. Jeanne’s sense of duty is evident in her time spent looking after the well-being of the residents. “Long-term care is a part of who I am,” Jeanne shared.
With the onset of COVID-19 there have been many changes at Providence. Jeanne stays onsite longer in order to complete everything required of her and she has had to adjust to the new personal protective equipment (PPE) protocols in place. “It is hard for the residents to see the emotional part of our daily care because of the PPE, but safety comes first,” says Jeanne.
As a respected facility, the staff in the Houses of Providence do their part to maintain its high standards. One thing which has not changed is the care and concern Jeanne and the other staff members at Providence have for the residents. Despite many having to take on extra roles to cover staffing shortages, the team work together and maintain positivity to ensure that residents are well taken care of. This care is reciprocated by the residents and their families who constantly check in on the well-being of the staff. “This is their home. Over time you get to know them, what makes them happy, their stories and their families,” she said. “You become a part of their family.”
The uncertainty of the pandemic has affected Jeanne but she continues to take the necessary precautions and has been tested for COVID-19 a number of times. Her fear of potentially contracting the virus and spreading it to her loved ones or the residents is a great concern. Despite this, Jeanne diligently fulfills her roles of wife, mother and registered nurse while following the required protocol and having the support of her loved ones, “an understanding and supportive family makes a big difference,” Jeanne said.
COVID-19 has brought about a number of challenges, and the staff are doing all they can to protect the residents and bring them positivity and joy. The happiness and comfort of the residents is very important and this is what motivates Jeanne daily.
“I am here because they need me,” said Jeanne. “This is their home – they love it here and so do I.”Jeanne is one of the dedicated staff members here at Providence providing care for our long-term care residents who are impacted by COVID-19.
Strength is. Our staff.
Strength is. Our supporters.
Strength is. Providence.