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Providence Healthcare
Providence Healthcare

Grand Opening of Providence's Palliative Care Unit

Oct 12, 2016

Providence Healthcare opened its new palliative care unit featuring a home-like and integrated environment to support patients at the end of their lives, and their families. The improved and relocated unit brings the patient experience to a new level.

“The palliative care journey is one of the most difficult experiences to deal with whether you’re going through the journey yourself or part of that person’s circle of family and friends,” said Josie Walsh, president and CEO of Providence. “But it can be a beautiful experience, and can offer the chance to affirm and celebrate a life well lived. That’s what we aim to do through our palliative care.”

The main floor includes:

  • A dedicated separate entrance allowing for privacy and comfort.
  • A warm, home-like and tranquil environment, away from the busy rehabilitation floors and the hustle and bustle of our coffee shop.
  • Support services for families, such as overnight suites and personal care spaces, a play area for children and a business centre.
  • Easy access to a peaceful, relaxing outdoor space.
  • Common rooms for socializing with family, pet visiting, music, spiritual needs, entertainment, arts and crafts, computer workspace, television and movie watching.

The second floor includes:

  • Comfortable patient rooms, featuring soothing décor; serene spaces with pull out sleeper recliners for families, with television and music inputs.
  • Two bathroom spas with heated towel racks.
  • New artwork, and floor and wall colours and finishes more in keeping with a contemporary, calming home than a hospital.

Over the next year, new initiatives being introduced in palliative care at Providence to exceed the expectations of patients and their families include: patient-directed visiting hours; improved wayfinding for patients and visitors coming to the program and other areas of the hospital; and flexible mealtimes for patients. A blessing of the hands ceremony is being introduced for staff.

One hundred per cent of the $4.5 million project to revitalize Providence’s palliative care program has been funded by private donors through Providence Healthcare Foundation’s Hope Starts Here campaign, including a $1 million donation received from the Archdiocese of Toronto. The palliative care wing’s reception area will be named in honour of Michael Power, the first bishop of Toronto.

About Providence Healthcare
Providence Healthcare is a leader in providing rehabilitation, palliative care, long-term care and community programs. Providence Hospital offers inpatient and outpatient programs to over 5,000 individuals each year; our Cardinal Ambrozic Houses of Providence provides long-term care to 288 residents; and our caregiver support and education programs reach out to thousands in the broader community through services such as our Adult Day Program.