Providence Healthcare
Providence Healthcare

Protecting Your Privacy

Everyone has a right to access his or her own personal health information. Our role at Providence is to ensure our patients personal health information is kept just that — personal.

‘Personal health information’ means any information that identifies an individual and relates to his/her physical or mental health, including information about family health history and any information that identifies the individual’s Substitute Decision Maker.

Ontario’s Personal Health Information Protection Act establishes the rules for the collection, use and disclosure of personal health information and is intended to protect the confidentiality of this information and a patient’s privacy across the health care system. It also creates a comprehensive approach to protecting personal health information across the health care system.

Our Commitment to You

As part of our commitment to protecting our patients, residents and clients information, we have a number of policies in place for staff specifically addressing confidentiality and privacy, security, release of records and the procedure for making corrections to records created here at Providence.

Questions about our privacy policies or practices?

Please contact our Chief Privacy Officer at (416) 285-3666 x3618.