Helping People Healing Lives
Hand Hygiene

Providence’s Hand Hygiene Compliance Rates 

  • 94.69% = Before initial patient/patient environment contact
  • 96.43% = After patient/patient environment contact

* Rates are updated quarterly.

Why We Report Our Rates

At Providence Healthcare, patient safety remains our most important priority. This involves ensuring our patients are not at risk for contracting healthcare-associated infections.

We have a number of practices in place to help prevent and control infections, including a comprehensive hand hygiene program. We post our hand hygiene compliance rates to further promote our accountability and transparency.

How We Calculate Our Rates

We post hand hygiene compliance rates as percentages for time periods identified by the Ministry of Health and Long-Term Care, using the following formula:

# of times hand hygiene performed x 100

# of observed hand hygiene indications

These percentages reflect:

  1. Hand hygiene before initial patient/patient environment contact by combined health care provider type (e.g., nurses, allied health professionals, physicians, etc.)
  2. Hand hygiene after patient/patient environment contact by combined health care provider type(e.g., nurses, allied health professionals, physicians, etc.)

Frequently Asked Questions

Q. What are health care-associated infections?

A. Sometimes when patients are admitted to the hospital, they can get infections. These are called health care-associated infections.

Q. How will hand hygiene reporting affect compliance among health care professionals?

A. There are many factors that will improve hand hygiene compliance. Mandatory public reporting is one element. The increasing recent attention on the issue as well as the provincial government’s multifaceted hand hygiene program, Just Clean Your Hands, are important to ensuring effective hand hygiene at the right times.

Q. Why is hand hygiene so important?

A. Hand hygiene is an important practice for health care providers and has a significant impact on reducing the spread of infections in hospitals. Hand hygiene is a different way of thinking about safety and patient care and involves everyone in the hospital, including patients and health care providers.

Q. What is Providence Healthcare doing to improve patient safety?

A. Providence has launched an extensive education and training campaign to continue to raise awareness and educate about proper hand hygiene. Alcohol-based hand rubs are installed outside all patient rooms and treatment areas. We also have a staff member who does hand hygiene compliance audits and provides timely feedback to improve practice.

Q. What can patients do to help improve their own safety?

A. Hand hygiene involves everyone in the hospital, including patients. Hand cleaning is one of the best ways you and your health care team can prevent the spread of many infections. Patients and visitors should  practice good hand hygiene before and after entering patient rooms.